Loft by Pidgeon Health

Interface observability for healthcare that never sleeps

Every message that arrives correctly is a patient who gets their care. Loft makes sure those messages keep flowing.

Watch. Insight. Command.

Three tiers to match your team's maturity. Start with visibility. Graduate to autonomy.

Loft Watch

$5,000/yr

When it breaks — and it will break — you need to know.

  • Up to 10 interfaces
  • Real-time message monitoring
  • Alert channels (email, Slack, webhook)
  • Basic analytics dashboard
  • Message validation on ingest
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Loft Insight

$15,000/yr

When it breaks, you need to know what changed, why, and exactly how to fix it.

  • Up to 50 interfaces
  • Everything in Watch
  • AI-guided root cause analysis
  • Field-level change detection
  • Historical trend analysis
  • Custom alert rules
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Loft Command

$50,000/yr

When it breaks, the system fixes it. Messages keep flowing. Patients keep getting care.

  • Unlimited interfaces
  • Everything in Insight
  • Self-healing automation
  • Human review queue
  • Vendor communication workflows
  • SSO, RBAC, SLA guarantee
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The Impact of Faster Response

A pharmacy interface goes down at 2am. Here's what happens next.

Without Loft
~4 hours

Pharmacy discovers outage via missing orders. Manual investigation. Patients affected.

Loft Watch
~50 minutes

Alert fires in 2 minutes. Engineer investigates. Some patients affected.

Loft Insight
~15 minutes

Alert with root cause. Engineer applies fix with guidance. Fewer patients affected.

Loft Command
~60 seconds

Auto-heal applied. Messages re-routed. Zero patients affected. Engineer reviews at 9am.

Built for Integration Teams

Real-Time Monitoring

Every message validated the moment it arrives. Know immediately when something is wrong — not hours later when the pharmacy calls.

Analytics Dashboard

Interface health at a glance. Message volume, error rates, latency trends — sliced by department, message type, or vendor. The data your director needs in the meeting you didn't expect.

Smart Alerting

Email, Slack, webhook, PagerDuty. Alerts fire when interfaces degrade — not just when they die. You find out at the warning, not the outage.

Self-Healing Automation

Command tier applies known fixes automatically, re-routes messages, and queues human review. Your engineer reviews at 9am — not at 2am in their kitchen.

SLA Monitoring

Track uptime against your SLAs. Generate the reports compliance needs, audits require, and vendor negotiations demand — automatically.

Historical Analysis

What changed, when it changed, and what broke. Trend analysis over weeks, months, and quarters so you can see the pattern before it becomes an incident.

Get Early Access

The first 100 members lock in founding pricing and shape what we build next. Your healthcare data deserves better tools — get them before launch day.

Founding Member Perks

  • 30-day Console trial (vs. standard 14-day)
  • $29/mo locked for life (vs. $39/mo)
  • Priority Loft beta access
  • Direct access to the product team
  • "Founding 100" badge on your account